Expert Travel Consultation Services

1. Service Agreement

By using Smart Travel Consult services, you agree to these terms and conditions. Our travel consultation services are provided subject to availability and booking confirmations from third-party suppliers.

2. Payment Terms

Payment is required according to the agreed schedule. Consultation fees are non-refundable once services have been rendered. Travel bookings are subject to supplier cancellation policies.

3. Cancellation Policy

Cancellations must be made in writing. Cancellation fees may apply based on supplier terms and conditions. We recommend purchasing travel insurance for all bookings.

4. Liability Limitations

Smart Travel Consult acts as an agent for travel suppliers. We are not liable for supplier failures, delays, or changes beyond our control. Our liability is limited to the fees paid for our services.

5. Privacy and Data

We protect your personal information according to our Privacy Policy. We may share necessary booking information with travel suppliers to complete your reservations.

Information We Collect

We collect personal information necessary to provide travel consultation services, including name, contact details, travel preferences, and payment information.

How We Use Your Information

• Providing travel consultation and booking services
• Communicating about your travel plans and bookings
• Processing payments and managing accounts
• Improving our services and customer experience
• Complying with legal requirements

Information Sharing

We share information with travel suppliers, payment processors, and service providers necessary to fulfill your travel arrangements. We do not sell personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights or for any privacy-related questions.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze site usage.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality. You can withdraw consent at any time through our cookie preference center.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. We regularly review and update our cookie usage.

Copyright Protection

Smart Travel Consult respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Filing a DMCA Notice

To file a copyright infringement notice, provide:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information and electronic signature
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification including identification of the removed material, your contact information, and a statement under penalty of perjury.

Contact Information

Send DMCA notices to: [email protected]

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Travel records are typically kept for 7 years for tax and legal compliance.

Exercising Your Rights

Contact us at [email protected] to exercise your rights. We will respond within 30 days of receiving your request.